Mortgage help available for FHA borrowers affected by the pandemic

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Information provided by the U.S. Department of Housing and Urban Development

WASHINGTON D.C. (June 16, 2021) – As the impacts from the COVID-19 pandemic continue to ripple across the nation, an escalating foreclosure crisis among Federal Housing Administration-insured borrowers is set to impact hundreds of thousands of borrowers, as many homeowners are struggling or unable to make mortgage payments due to the pandemic.

FHA borrowers struggling to pay their mortgages due to the pandemic are urged to make use of FHA’s special COVID-19 mortgage payment forbearance.

Two ways to obtain COVID forbearance for FHA borrowers

There are two ways to get more information on the special COVID-19 mortgage payment forbearance:

  1. First, contact your mortgage servicer, the entity to which you make your mortgage payments.
    • Call, email or visit the website of your mortgage servicer using the contact information on your monthly mortgage statement.
    • State that you have a financial hardship due to COVID-19 and request a COVID-19
      forbearance. A COVID-19 forbearance allows you to reduce or suspend your mortgage payments for a period of time.
  2. If you are unable to contact your mortgage servicer right now, get help from a HUD-approved Housing Counseling Agency.
    • Contact a HUD-approved housing counseling agency in your local area. To find a HUD-approved agency, call 800-569-4287, or use the online search at
    • Explain your situation. Housing counselors are trained to assess your financial situation and explain the options available to you.
    • A HUD certified housing counselor may be able to help you work with your mortgage servicer to obtain a COVID-19 forbearance.