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Lansing Police Department seeking applicants for Dispatcher/Telecommunicator

Village of Lansing Telecommunicators have no residency requirement

information posted by the Lansing Police Department March 4, 2021

LANSING, Ill. (March 18, 2021) – Applicants wishing to receive consideration as a 911 Dispatcher/Telecommunicator with the Lansing Police Department are requested to submit a resumé to Deputy Chief Steven Roberts at the Lansing Police Department, 2710 170th Street Lansing, Illinois 60438. Resumés may also be submitted as an email attachment (either in PDF or Microsoft Word format) to [email protected]. Emailed resumés should include in the subject line the applicant’s last name and desired position. Emailed submissions are preferred. Faxes not accepted.

911 Dispatcher/Telecommunicator details

DEPARTMENT: Police Department – Dispatch Center

HOURS: Full-time; Work shift varies, 24×7, Monday through Sunday

SALARY: $19.35 per hour / $40,253.94 annual to start, plus benefits;
$24.52 per hour / $51,017.57 annual after 1 year completed

RESIDENCY: Village of Lansing Telecommunicators have no residency requirement.

JOB DUTIES: Receives, evaluates, prioritizes, and dispatches police, fire, and emergency medical service calls. Answers emergency and non-emergency telephone calls and responds accordingly. Monitors and broadcasts information to field units and provides them with information, as required. Enters warrants, missing persons, and stolen/lost property into LEADS/NCIC. Maintains warrant files. Performs other ancillary duties as assigned.

QUALIFICATIONS: The ideal candidate is self-motivated, with exceptional multi-tasking and organizational skills, able to work in a high stress environment with a minimal amount of direct supervision. Must be computer literate. Must be a United States Citizen. Must pass a thorough background investigation, including polygraph and psychological examinations. Must be of good moral character. Must be at least 18 years old. High school diploma or G.E.D. equivalent. Able to work shift work, weekends, holidays, and/or extended hours when necessary. Must have good public relations and telephone skills. Must have a good performance record in current assignment. Prior dispatch / Tyler New World Systems experience is preferred.

DEADLINE: Open until filled – Oral interviews of qualified candidates to be determined.

The Village of Lansing is an equal opportunity employer and does not discriminate on the basis of race, color, national, origin, sex, sexual orientation, religion, age, or disability in employment.

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Melanie Jongsma
Melanie Jongsma
Melanie Jongsma grew up in Lansing, Illinois, and believes The Lansing Journal has an important role to play in building community through trustworthy information.